Tactical Advice

Where Do You Start with BYOD?

Here’s a hint: Defining policy will dictate direction.
Where Do You Start with BYOD?

To early mobility fans, notebook computers are old hat. Mobile workers want their companies to provide the newest smartphones and tablets ASAP. And if a company doesn't have a bring-your-own-device (BYOD) policy in place now, they’d better get one, especially with the recent release of the iPhone 5 and the rumored launch of an iPad mini.

Of course, a business that buys its employees new smartphones and tablets whenever a new version comes out will be exalted. But if employees haven't been coming in asking for subsidies to buy their own devices, or at least demanding support for whatever brand of smartphones and tablets they themselves buy, the iPhone/iPad updates will likely trigger a flood of BYOD decisions.

Although BYOD might sound good like a good idea as long as employees spend their own money on shiny pocket toys, managers might be surprised when they add up the cost of potentially supporting every brand of smartphone and tablet on the market. If companies let workers bring their own devices, and security is required on company networks, then support is needed — for all of those devices. Is your company ready for that? How about your IT infrastructure?

Preparing for the BYOD Avalanche

This is the reason many small- to medium-sized companies provide a list of approved mobile devices to employees who want to purchase their own units. Unfortunately, if a company has a restrictive list of options, some people will be unhappy: Allowing only Samsung and HTC phones that run Android will make the iPhone fans angry.

Beauty and the BYOD

BYOD infographic

Learn more about how your organization can deploy a smart, secure BYOD plan that makes mobility a more beautiful experience for all in our infographic.

If only iPhones are supported, the Android fans will be angry. If Windows 8 on tablets and smartphones turns out to be as nice as some early reviews say, that’s another fan base to consider. Also, Windows devices will fit more easily with the network-management tools many companies already have, so that’s another reason to keep Windows devices in mind when crafting the approved mobile device list.

But before deciding, check your management-software options. If Symantec is in house, maybe Symantec Mobile Management's supported device list will make your decision easier. If it’s McAfee, which devices does McAfee Enterprise Mobility Management support? There's your starting place. If you need a new direction, then perhaps MobileIron would be a better fit.

Once the BYOD door is opened, it’s necessary to define what types of devices fall under the "own device" guidelines. Is it just smartphones, or perhaps tablets, ultrabooks or desktops? Or maybe it’s desktop NAS devices for workgroups.

Figuring out which devices fall under the BYOD category might not be too hard, but figuring who owns what data, the employee or the employer, is a bit thornier. When employees leave the company, what’s the plan for handling the company data that’s on their mobile devices?

Company-provided devices, of course, get turned in when people leave. But BYOD means the employees bought the devices—and will keep them. How do you wipe only your company data from their remote devices? You need to define that policy before you go down the BYOD road. One business owner I know tells employees she will wipe their devices back to factory default before they leave, period.

That isn’t a viable option if you're already letting people bring their own devices. And implementing such a drastic policy after the fact means you should provide company alternatives for those who refuse to let you wipe their personal devices.

To me, the issue of how you delete company data from personal devices when employees leave is the key BYOD decision. Make this decision first. After that, the rest of the BYOD details will fall into place.

There is no right answer, but there is a right process: Define your device policy. Take stock of company and personal devices. See whether you can accommodate the majority of personal devices. Better to make the hard decisions on BYOD today rather than suffer security issues tomorrow.

Sign up for our e-newsletter

About the Author

James E. Gaskin

James E. Gaskin

James writes books, articles and jokes about technology from his Dallas-area home office. He also consults for those who don’t read his books and articles.


Heartbleed: What Should Your... |
One of the biggest security vulnerabilities has almost every user and every industry...
Why Businesses Need a Next-G... |
Devices investigate patterns that could indicate malicious activity.
Review: HP TippingPoint S105... |
Next-generation firewall can easily replace a stand-alone intrusion prevention system....


The New Backup Utility Proce... |
Just getting used to the Windows 8 workflow? Prepare for a change.
How to Perform Traditional W... |
With previous versions going unused, Microsoft radically reimagined the backup utility in...
5 Easy Ways to Build a Bette... |
While large enterprises have the resources of an entire IT department behind them, these...

Infrastructure Optimization

Businesses Must Step Careful... |
Slow and steady wins the race as businesses migrate IT operations to service providers,...
Why Cloud Security Is More E... |
Cloud protection services enable companies to keep up with security threats while...
Ensure Uptime Is in Your Dat... |
Power and cooling solutions support disaster recovery and create cost savings and...


Securing the Internet of Thi... |
As excitement around the connected-device future grows, technology vendors seek ways to...
How to Maximize WAN Bandwidt... |
Understand six common problems that plague wide area networks — and how to address them.
Linksys Makes a Comeback in... |
The networking vendor introduced several new Smart Switch products at Interop this week.

Mobile & Wireless

Mobility: A Foundational Pie... |
Other technologies rely on mobile computing, which has the power to change lives, Lextech...
Now that Office for iPad Is... |
After waiting awhile for Microsoft’s productivity suite to arrive, professionals who use...
Visualization Can Help Busin... |
Companies need to put their data in formats that make it consumable anytime, anywhere.

Hardware & Software

Review: HP TippingPoint S105... |
Next-generation firewall can easily replace a stand-alone intrusion prevention system....
New Challenges in Software M... |
IT trends such as cloud, virtualization and BYOD pose serious hurdles for software...
Visualization Can Help Busin... |
Companies need to put their data in formats that make it consumable anytime, anywhere.