Jan 17 2017

NRF's BIG Show 2017: Beacons and Mood Readers Enter Retail

Connecting directly with customer devices or reading customers' moods as they enter a brick-and-mortar store represent the next generation of retail innovations from Samsung.

Participants

    • John Gibson, Senior Manager Retail Solutions, Samsung

Video Highlights

  • Retailers connect directly with customers through mobile apps and beacon technology, designed to better understand customer needs and market specific products based on customer preferences.
  • In-store facial recognition and expression readers help associates understand customer moods as they enter a store, even further customizing their experience based on how they may react to a product or display.

Stick with BizTech's coverage to keep up with the latest news and insights coming out of the event.