Opinions

4 Ways Technology Can Improve Customer Service
Adrian Swinscoe
4 Ways Technology Can Improve Customer Service

Make sure your business is using technology in a way that helps, not hinders, the customer experience.
Document Management: A Key Tool for Audit Preparation
James E. Gaskin
Document Management: A Key Tool for Audit Preparation

Without a viable document management solution in place, your business could be put at risk if audited.
What Should Businesses Look for in a Hosted Services Provider?
James E. Gaskin
What Should Businesses Look for in a Hosted Services Provider?

Bandwidth, backup and applications are all important to consider when moving to a hosted service.
Don’t Be Like LBJ’s Beagle, Fix Your Tech Pains
James E. Gaskin
Don’t Be Like LBJ’s Beagle, Fix Your Tech Pains

It’s time for small businesses to get up and do something about IT woes that hurt them.
Recognizing IT Heroes
Ryan Petersen
Businesses Turn to Screens That Engage the Senses

Touch screens and interactive digital signage are helping companies embrace the next wave of computing.
SMBs Make IT Investments Today to Help Tomorrow’s Bottom Line
Jill Billhorn
SMBs Make IT Investments Today to Help Tomorrow’s Bottom Line

Smart technology managers spend with an eye toward achieving savings they can reinvest in their future.
Crowdfunding: a Fountain of Venture Capital for Startups
Michelle Rodger
Crowdfunding: a Fountain of Venture Capital for Startups

By using the small-dollar investments of many, startups have the ability to tap into a viable new source of funding.
3 Steps to Building a BYOD Plan
Chris Curran
3 Steps to Building a BYOD Plan

Take these steps to protect company data and employees.
Ultrabooks vs. Notebooks: Is It Time to Make the Switch?
James E. Gaskin
Ultrabooks vs. Notebooks: Is It Time to Make the Switch?

The lighter, compacter version of notebooks is gaining traction with users and IT departments.
NAS: Big Storage in a Small Space
James E. Gaskin
NAS: Big Storage in a Small Space

Network-attached storage devices can fulfill the needs of both large and small companies.
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