Here are the influential voices leading the conversations where nonprofits and technology overlap.
The number one spot in Google’s search results for a competitive search phrase might be more valuable than even the most expensive form of advertising. The appeal of a steady stream of free traffic sometimes lures Webmasters to the dark side: a set of practices that defy the guidelines provided by search engines, often called black-hat search engine optimization.
BizTech connected with Matt Cutts, head of Google’s Web spam team, to determine some of the Webmaster offenses his crew watches for, such as using hidden text, deceptive links and comment spam:
Ruling out these sneaky tactics still leaves you with plenty of rewarding tactics to choose from. Within the white-hat camp, social media tools are considered by many to be the best method for acquiring links. Gaining popularity on user-generated content sites such as Digg or Reddit generally results in not only a nice flow of traffic but also several new inbound links. There’s no simple, easy tactic; it comes down to having a smart strategy for content creation and promotion.
“It’s really just a renaissance of creativity because people think about interesting hooks that will cause people to enjoy the site and return to the site and e-mail their friends about it and bookmark it,” Cutts says. “Rather than try to trick people into getting the links, they’re looking for the creative hooks that will cause people to want to link to a site.”
Not all tactics are clearly black or white. The level of SEO aggressiveness will vary by industry, so what is common practice in one industry may be deemed black hat in another. High-risk and low-risk might be a better way to describe the SEO approaches. “In regards to actual tactics that the search engines like or don’t like, I would say it’s more a question of risk, or risk tolerance, and competition level,” says Todd Malicoat, an SEO consultant in Troy, N.Y.
Some other tactics are subject to lively debate.
Paid text links fit this category. Cutts contends that all paid links should use a mechanism such as a “nofollow” tag so that search engines do not follow the link (and thereby give that site any SEO benefits).
Many SEO experts take the opposite position. “I’m not a link communist; it should be perfectly OK,” Malicoat says. “Optimizers obviously have a somewhat biased point of view there because we all make our living from that sort of thing … but I don’t see it as a manipulative technique.”
One argument against buying or selling text links (without the appropriate measures suggested by Google) is that Google is actively soliciting spam reports on companies that engage in this practice. Google’s spam report is a method for identifying egregious abuses of search results. It is sometimes used for exposing business competitors engaged in risky SEO tactics, a practice Malicoat denounces. “To me, that always felt more unethical than anything, mainly because I’ve learned more from my competitors than I’ve ever learned from search engines.”
If it ever happens that Google penalizes your site, you do have a redress option: You can submit a reconsideration request form to Google. “The criteria for that are essentially to say, ‘Here is why we think the site was penalized. Here’s what we’ve done to correct it, and here are the steps that we’ve taken to make sure that this doesn’t happen again,’ ” Cutts says.