JASON HOLBERT is a Tier II desktop support technician at Harcros Chemicals (
www.harcroschem.com), a chemical manufacturing and distribution company in Kansas City, Kan. Holbert has been involved in IT for more than 10 years and supports more than 300 users at 28 company branches nationwide. When he is not supporting users, Holbert can usually be found remodeling the home he shares with his wife and two children, giving guitar lessons or just enjoying a good book.
DR. JEFFREY SHEEN graduated from Wayne State University in Detroit with a Ph.D. in physics. He is the senior corporate network engineer in Columbus, Ohio, for Chicago-based Software Architects. His biggest challenge is being an avid Wolverine fan while living in Buckeye country.
WYLIE WONG is a freelance journalist specializing in business, technology and sports. While working for
CNETNews.com, he won a national award for investigative reporting from the Society of Professional Journalists. In 2005, Wong co-wrote
San Francisco Giants: Where Have You Gone? with Matt Johanson. When not writing for
BizTech and CDW’s family of tech magazines, he writes a baseball blog for the
San Jose Mercury News. He lives in Chandler, Ariz.
Previous Contributors
CONNOR W. ANDERSON is senior manager of IT Services for Effective Networking in Clinton, Iowa. He has more than 12 years of industry experience, specializing in network infrastructure, security and Microsoft server technologies. Anderson has served as a team leader on many projects for clients as diverse as Fortune 500 companies, universities, government agencies and the shop on the corner. He lives three blocks from the Mississippi River in Clinton with his wife and three kids, and on weekends he cooks and watches soccer.
ROBBY BIRNBAUM is an attorney with Greenspoon, Marder, Hirschfeld, Rafkin, Ross & Berger in Fort Lauderdale, Fla., where he concentrates on telemarketing regulation, FTC and FCC compliance for trade and privacy regulations and marketing and advertising regulation and defense. He also focuses on nonprofit debt-management regulation and licensing, defense against government investigations into commercial trade and business practices and commercial litigation.
BEN BRADLEY is managing director of the Bradley Wiltjer Marketing Group. He writes about the intersection of technology and business. His primary interests include the role of marketing and change management on technology adoption, microfinance, network and physical security, collaboration, networks and groupware. Bradley is an avid reader and lives in Glen Ellyn, Ill., with his wife and two children.
KEITH CHVAL is co-founder of
Protek International, a computer forensics, litigation support and investigations firm, and specializes in high-tech issues as a member of the law firm Ekl Williams PLLC. Chval capped 13 years as a prosecutor by establishing and supervising the Illinois Attorney General's High Tech Crimes Bureau. He also is an adjunct professor at The John Marshall Law School. He, his wife and their five children enjoy traveling to a wide range of destinations.
STEPHEN DOHERTY is CIO of Chicago Investment Group, LLC, a privately owned, full-service brokerage, investment banking and retail and merchant banking firm. "I don't really care for vendors," he says. "What I want is to have partners. We outsource a lot of what we do, so those relationships are key." Founded in 1981, Chicago Investment Group continues to expand its reach but stays nimble. The Chicago-based firm maintains offices in Los Angeles; Boca Raton, Fla.; New York; and Dubai, United Arab Emirates.
JEREMY DOTSON is a local-area network administrator at Tronair (
www.tronair.com), a manufacturer of aircraft ground support equipment in Holland, Ohio. He has been an information technology professional for nearly 10 years and plans to obtain a degree in business management. In his spare time, Dotson enjoys video gaming, studies kung fu and enjoys reading, theology and history.
BRITT EAST is the IT manager at Copacino+Fujikado, an advertising agency in Seattle. As a published poet and former flute professor, he is a jack-of-all-trades. In his off time, East plays soccer, practices yoga and enjoys the music of both Brahms and Rufus Wainwright.
ROB ENDERLE is president and principal analyst at the Enderle Group, a forward- looking emerging technology advisory firm. With more than 25 years of experience in emerging technologies, he has guided regional and global companies in how to better target customer needs, create new business opportunities, anticipate technology changes, select vendors and products, and practice zero-dollar marketing. Before founding the Enderle Group, he was a research fellow for Forrester Research and the Giga Information Group.
RICHARD GALLO is the network administrator at Lloyd Staffing, a leading employment and staffing firm headquartered in Melville, N.Y. When not supporting the 200 users in 11 locations across the country, he enjoys movies, video games, golf and reading. He has also been known to spend way too many hours on his PC playing EverQuest 2.
IDDO GENUTH is the editor of the e-magazine
The Future of Things (
www.tfot.info). Formerly a science and technology correspondent for several high-profile Web sites, Genuth is writing his doctoral thesis on technology transfer between academic institutions and industry, at the Hebrew University in Jerusalem. He enjoys reading books about military history and taking care of his cat.
JEFF GROSS is the IT administrator at Tucker Industries in Bensalem, Pa. He began his career in the mid-1980s as an electrical engineer and gradually got into computing as computers invaded electrical equipment. In 1992, Gross made the jump to being a full-time technologist. He is also a hi-fi enthusiast, has produced a syndicated radio show and has had his voice included in a popular video game release.
BRYAN JOHNSON is the founder and CEO of Braintree Payment Solutions, an end-to-end provider of payment processing solutions. Johnson loves educating and providing clarity in one of the most complex and challenging parts of any business: credit card processing. In his spare time he enjoys participating in triathlons and playing with his two boys.
JAMES T. KAVANAUGH is controller of Parker Thompson Inc., a residential construction firm in East Providence, R.I. He enjoys golf, home projects and traveling to Ireland, where he conducts frequent pub crawls. While he dislikes cleaning out server log files, he reads tech manuals in his spare time. Kavanaugh, along with his wife and children, lives in Mansfield, Mass.
KRIS KENDALL is a Principal Consultant at Mandiant, a proactive and reactive security services firm. Kendall holds a bachelor of science and a master of engineering degree from the Massachusetts Institute of Technology, and has worked for eight years in computer forensics, incident response and reverse engineering. In his spare time, Kendall enjoys playing and listening to jazz, braving the mean streets of New York City on his road bike and exploring Central Park with his dog Lucy.
JON MACKEY is manager of IT at OnlineBenefits, in Uniondale, N.Y. He's responsible for all day-to-day IT issues, including networks, Internet infrastructure, purchasing and "uptime" for Web-hosted products. "Our business thrives on uptime," he says. "To ensure this, we need vendors who work at the speed of business." He began his career in computers in retail sales, only to realize that he liked "tinkering more than selling."
S.G. MASOOD works as a Web security researcher for Finland-based
F-Secure Corp., looking for ways to combat emerging threats. Security vulnerability research and malware analysis are among his other interests. He is currently working on a short-term project in Kuala Lumpur and trying to enjoy the many good sights and good food while there.
NATHAN McBRIDE is the IT senior manager of R&D at
Cubist Pharmaceuticals in Lexington, Mass., where he focuses on ensuring that all divisions of R&D at Cubist are running at full speed and that their respective applications are playing nice. McBride coaches Masters Swimming for Minuteman Masters Swim Club, in Bedford, Mass., where he trains for national competition.
KIM MILLER has been chief financial officer at Marina Administration near Phoenix for four years and considers technology a major tool in her job. Miller has overseen technology projects that support day-to-day business, from installing VoIP for the company's five offices and implementing point-of-sale software to unveiling wireless Internet. "We are pretty high tech for a company that runs a marina," Miller says. "As an accountant, you are always working with technology." Miller was introduced to IT when she was studying accounting at Arizona State University in Tempe.
TONY NORTHRUP, Microsoft MVP, MCSE, MCTS, and CISSP, is a Windows consultant and author living in the Boston area. Tony started programming before Windows 1.0 was released, but has focused on Windows administration and programming for the last 15 years. He has written more than a dozen books covering Windows networking, security and development. When he's not consulting or writing, Tony enjoys remote-controlled flight, golf and nature photography (which you can see at
www.northrup.org).
JOHN PINNA is the vice president, technology, at OnlineBenefits, where he sets strategy, implements technology and heads the company's information technology and internal development teams. He is an expert in the architecture of corporate and hosting technology infrastructure, internetworking and voice and data systems integration.
KEN RICHARDSON is vice president of MIS technical services at Cenlar, a wholesale bank in Ewing, N.J. Richardson has been an information technology professional for 15 years, with experience in hardware, database programming, Windows and Novell networking and IT management. He earned his undergraduate degree in computer science from Drexel University and lives with his wife and two teenage children in Fairless Hills, Pa. His hobbies include travel, digital photography, roasting his own coffee beans and working with his church youth group.
LUCAS ROH is founder, president and CEO of Hostway, a Chicago provider of Web hosting services and online business tools. He has overseen the company's growth to include the hosting of more than 100,000 Web sites. Before founding Hostway, Roh was a computer scientist at Argonne National Laboratory, where he conducted pioneering research in the emerging field of automatic differentiation—the incorporation of computer technologies into mathematics. He also has worked for several companies, including Hewlett-Packard and Tektronics, doing software and hardware engineering. And, Hostway is not his first foray into launching a business: In the late 1980s, he founded the software company Wavetech.
MIKE SACCO is the vice president of operations at Hickok & Boardman Financial Planning & Group Benefits in Burlington, Vt. An avid skier, and father of two sons and three daughters, Sacco lives with his family in rural Vermont, midway between Burlington and the slopes of Smugglers' Notch. During his career, he has been a corporate accountant, financial analyst, corporate controller, general manager and vice president of operations, but in every instance has had information technology responsibilities, both hands-on and in management roles.
THOMAS SALZMAN, IT manager at Greenspoon, Marder, Hirschfeld, Rafkin, Ross & Berger in Fort Lauderdale, Fla., is in charge of buying hardware and software related to the firm's timeshare law practice. "Narrowing down how the world outside can access your corporate computer system is the first step in securing it," he says.
DOUGLAS SCHWEITZER, is an Internet security specialist, A+, Network+, i-Net+, CIW, and author of three computer security books and hundreds of IT-related articles. In his spare time, Schweitzer enjoys running, panaerobics, playing with his kids and watching his favorite baseball team, the New York Yankees.
DAN SKEEN is director of search-engine marketing for Quarry Integrated Communications (
www.quarry.com) in Waterloo, Canada. He helped develop Quarry’s Search Results Builder, an online business-to-business lead-generation application. He has been conducting search-engine optimization since 1999. When he’s not helping clients get found, Skeen likes to lose himself on the occasional surfing safari. He lives in Australia.
THOMAS J. SMEDINGHOFF is a partner in the Chicago law firm Wildman Harrold, where he focuses on the law of electronic transactions and information security. He is the author of three books on technology law and served as a member of the U.S. Delegation that recently completed negotiation of an international treaty known as the United Nations Convention on the Use of Electronic Communications in International Contracts. A former computer programmer, he enjoys dealing with the challenges of new technology.
RUSSELL SMITH is an independent IT consultant specializing in Windows systems management and security in the United Kingdom. His recent projects include a major Active Directory rollout at the U.K. Health Service National Programme for Information Technology and Exchange. He enjoys music and travel in his spare time. Currently, Smith is trying to learn Russian in St. Petersburg.
WAYNE E. SMITH is manager of information systems at the Chester Willcox & Saxbe law firm in Columbus, Ohio, and an adjunct professor of information technology at Franklin University, also in Columbus. He is a part-time technology writer who has been published in Law Technology News, Columbus CEO, Law Office Computing, LAW.com and American Lawyer Media. Born in the United Kingdom, Smith has more than 15 years in information systems.
RACHEL STARK is a shareholder at Stark & Stark, a law firm in Lawrenceville, N.J. She represents startups and emerging companies, as well as nonprofit organizations, on a variety of issues including corporate formation, financing, franchising, licensing, acquisitions, real estate and intellectual property law. Stark lectures frequently on business law, family business and succession planning at Rider University's Business School.
BILL TIPTON is the head of information technology and network administrator for Stark & Stark. With a staff of six technicians, Tipton oversees a 250-user Novell network that spans three locations. He has been with Stark & Stark since July 1997.
ROBERTO YZAGUIRRE is a network administrator at Eye Associates of New Mexico who enjoys finding viable IT solutions and writing bat files that make life easier. He lives in Albuquerque, N.M., and enjoys the annual International Balloon Fiesta, which takes place there in the fall. He has worked in IT for about eight years. His first computer was a TRS-80 connected to a 13-inch color television. IT runs in Yzaguirre’s family: His sister is a COBOL programmer and his cousin co-wrote a book called
Cyberspace and the Law, published by MIT press. He attributes his success to his wife, family and co-workers.
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